“He Working as a Kitchen Boy in Macdonald in UK. Not PhD”

Tathagata Neogi has fake phd. Proof is there. He working as kitchen boy in Macdonald in UK. Not PhD. see foto. careful.fraud.

email send by hyanglahukumokho@yahoo.com on 15 Dec 2020

A few months back the above message and the photo floated into the mailbox of a few of my friends and regular customers of Immersive Trails. I received a flurry of whatsapp messages and screenshots almost immediately from a majority of them expressing disgust at what they were seeing. The email sent by a certain Hukomukho Hyangla under the subject “Tathagata Neogi PhD Fraud” wanted to make a selected group of my close friends aware that I did not hold a PhD in Archaeology from the University of Exeter, and that while I did spend some years in the UK, I was actually working all of that time at a McDonalds. The drift, therefore, being that I was cheating everyone lying about my academic credentials, which many of my business competitions thought, lent me more credibility to the customers of Immersive Trails.

Now, as you can already imagine, only one part of that accusation is true. I did indeed work at McDonalds on a part-time job while I was studying for MA in Archaeology at Exeter (they downloaded the photo from my facebook album). My UK student visa allowed me to work 20 hours each week, and being from a very poor family, pursuing my studies on a bank loan, I needed to work to pay for rent and my day-to-day expenses. I worked at McDonalds’ Exeter High Street restaurant and had a great time working there. I made a lot of friends, and I learned a lot from the experience of working in customer service. Before that, I had also worked as a server in a Bangladeshi restaurant in Exeter, but left after a week because of horrible working conditions, and because they were paying me less than the legal hourly minimum wage.

In India, and in many other South Asian countries, unless you are the owner of the business, working in restaurants and coffee houses as servers, cleaners or cooks (unless you call yourself a chef), is seen as “low” by the society. It is not enough for the society that you are working hard, in whatever profession you are, to earn an honest living. You need to be a doctor, an engineer, an IT professional, an MBA or a professor, or such like to get the society to respect you. This is something I never understood, and it is actually counterproductive if you want to be an entrepreneur and run your business some day.

Every work experience, everything you do to earn a living, may that be working in a restaurant, a clothing store, a supermarket, or cleaning toilets, whatever it is, COUNTS! Be proud of whatever you do. Be damn good at it. Learn whatever you can from your work. If you are waiting tables at a restaurant, you can be the best at your job. If you are cleaning, be the best cleaner that you can be. No work is small. All of this will come one day to help you when you want to start something by yourself. It will make you empathic and humble, something that makes good foundation for a great company.

I was a damn good customer service executive and cleaner at McDonald’s. I was good enough that my managers considered sending me to the store manager training academy, but by that point, I had other priorities. I learned a lot during my time at McDonalds, interacting daily and solving problems for a wide variety of customers. Exeter gets really busy in the summer, and people from all over Europe visit the small city, crowding its historic High Street and the restaurants along it. So you can imagine the pressure on the floor, and the management you need to pick up on the job to do a stellar job to keep the restaurant in working order, and have happy customers.

I have that experience in McDonalds to thank for building my foundations of founding a customer facing business one day. That is what we do at Immersive Trails. So while the email tried to shame me and my so called “lowly work” at McDonalds to rob my legitimacy, it failed to do it. I am proud of my work experience at McDonalds while pursuing Masters at Exeter, and I am immensely grateful for it too.

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Tathagata Neogi

Dr Tathagata Neogi is the Co-Founder and Chief Innovation Leader of Immersive Trails, a purpose-driven company based out of Kolkata, India that converts ethical, in-depth research into immersive experiences. Tathagata is a vocal advocate of empathic, ethical, community focused business practices.

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